At Jeans World, we consistently strive to offer the best services protecting personal interests of our customers. Thus we offer the easiest and streamlined process for returning the products as applicable. You need to go through the return policy before you purchase and intend to return.
If The Delivered Product Is Not As Per Your Specification
- Imperfect size
- Irrelevant colour
- Wrong quantity
- Damaged or defective
- Different from the specified description in the product page
Our return policy specifies the rules that protect you from all such situations. We offer free returns of products with such specifications free of cost within 7 days of product delivery. The sale is final in some cases, and returns of such products are not acceptable. These include products like undergarments, swimsuits, lingerie, etc.
Conditions of Return
You must notify about the inconvenience with the product within 24 hours of product delivery. The products must be unused with the original tags, labels as well as the invoices as was delivered with the original package. It is advised to securely pack the packet to be returned with all these materials so that there would be no further damage to the goods while transporting.
Process of Returning the Product
- At first, you need to file a return request from your account or registered mail ID. You would get guided once you check the order history.
- You would get confirmation from the customer support for the return.
- Pack the product with the required materials in a secured way.
- Make sure to fix the address label on the packet top.
- Handover the securely packed packet to the courier.
- As soon as we receive the returned packet, you would receive a confirmation letter from us.
There Are Some Specified Rules With The Return Policy Which You Must Be Aware Of.
- If we are arranging for picking-up the product, you wish to return then you need not have to pay any charges.
- If you are sending the packet through any courier service, then we would bear the expenses, but you have to pay it instantly. This amount would be reimbursed in the form of store credit.
- You need to make sure that the product is not altered or tampered and the packet contains the price tag and other materials as specified.
- Don’t forget to mention the order number on the packet.
- We initiate the process of refund within two working days after we receive the product, it may take around 7 working days for crediting the amount to your account.
With the received tracking details you can track the details of the packaged returned to us from your account at our website or from the courier company’s website.